What do I learn?
You cover 4 units on this course.
UNIT 1: Working in private security industry
• legislation, health and safety, fire safety, emergencies
UNIT 2: Working as a door supervisor
• behaviour, standards, civil and criminal law for door supervisors, search procedures, powers of arrest, drug legislation, incident recording and crime scene preservation, licensing law, following procedures for emergency situations
UNIT 3: Conflict management in the private security industry
• principles of conflict management
• recognise, assess and reduce risk in conflict situations
• communicate effectively in emotive situations and de-escalate conflict
• develop and use problem-solving strategies for resolving conflict
• understand good practice to follow after resolving conflict situations
UNIT 4: Physical intervention skills for the private security industry
• use non-aggressive physical skills to protect yourself and others from assault
• use non pain-related standing, holding and escorting techniques, including non-restrictive and restrictive skills
The qualification is assessed through a set of multiple-choice questions and an assessment of physical intervention techniques.
You will study using a range of techniques including group work and practical activities. We expect our students to be fully committed to the course and attend all time-tabled lessons. The qualification is on the Qualification Credit Framework and requires 30 guided learning hours of study time.
Teaching/learning methods: classroom based learning, group work and interaction, tutor training and assessment, quizzes, scenario and role play, relevant video clips and power point presentation. We have a mock bar for simulation training.
Assessment methods: 3 multiple choice exam papers, tutor assessment for physical intervention.
What do I gain?
On successfully completing this Level 2 course you will receive a recognised industry-standard qualification in door supervision. This gives you the opportunity to apply for an SIA licence. The course develops your skills in:
• understanding the private security industry and the role of a door supervisor
• knowledge of health and safety in the workplace including awareness of emergency procedures
• understanding relevant areas of the law and other legal issues
• how to recognise, defuse and resolve conflict situations
• using effective methods of communication
• obtaining physical intervention skills
The qualification gained is the Level 2 Award in Door Supervision.
What do I need?
• to be 18 years old or above
• to have good English literacy skills
• home office ID requirements
• 2 x passport type photos
• a reasonable level of fitness
To find employment in this area you also need good communication skills, the ability to work in a team, great time keeping, self control, and the ability to work long hours if required.
For the course, the only equipment you need is a pen and note book, and comfortable clothes for physical intervention activities.
What do I gain?
You can do other courses we run at the College, such as:
• Aegis-Skills Part Two Physical Intervention (Control and Restraint). This is a higher level physical intervention course to enhance your skills of dealing with violence and aggression in the work place
• Level 3 Award in First Aid at Work (3 days)
• Level 2 Award in CCTV (public space surveillance)
What else do I need to know?
The course takes place at our Blackbird Leys campus. Training is 9am until 5pm.